ADP · 10-Q · 2026Q3 · Full report

Strategic Initiatives and AI

AUTOMATIC DATA PROCESSING INC · 2026-10-30 · Importance 31 · Surprise 42

During the first quarter of fiscal 2027, ADP continued its AI transformation efforts, and ADP Assist added more than 100,000 clients. The company expanded ADP Assist agents across HR and talent workflows, including launching a Recruiting AI Interviewer Agent within ADP Lyric HCM to automate call handling, scheduling, and note-taking. ADP Lyric HCM availability expanded to companies headquartered in the United Kingdom, France, Germany, and the Netherlands. ADP also continued deploying AI-powered tools across sales, service, and research and development to improve client experience, productivity, and innovation.

Key facts

• During the first quarter, ADP Assist added more than 100,000 clients. source
• ADP expanded the capabilities of ADP Assist agents across key HR and talent processes. source
• ADP continued deploying AI-powered tools across its sales, service, and research and development functions to enhance client experience, improve productivity, and accelerate innovation. source