AXP · News · 20260903N
Product Launch and Transition
AMERICAN EXPRESS CO · 2026-09-03 · Importance 34 · Surprise 42 · In source text
American Express is withdrawing the “Check Your Spending Power” and Emergency Card Replacement services for cardholders in India. It is also closing the Reward Multiplier program and revising milestone rewards and lounge-access benefits for the Platinum Travel Credit Card. The changes represent a restructuring of the India premium-card value proposition and may affect customer retention and card usage based on benefit utilization.
Key facts
- American Express is withdrawing the 'Check Your Spending Power' and Emergency Card Replacement services in India and closing the Reward Multiplier program, plus revising the Platinum Travel Credit Card's milestone rewards and lounge access. source
Impact estimates
| metric | direction | stage | expected | basis |
|---|---|---|---|---|
| revenue | negative | probable | — | American Express is withdrawing the 'Check Your Spending Power' and Emergency Card Replacement services in India and closing the Reward… |