CDW · Earnings call · 2026Q2T · Full report

Services Growth Outlook

CDW Corp · 2026-08-05 · Importance 24 · Surprise 30 · In source text

Management expects services demand to increase as customers progress from infrastructure procurement into implementation, optimization and ongoing operations. Services are embedded across AI readiness, deployment, integration, security, data foundations and lifecycle management, creating attach-rate opportunities at each stage of adoption. CDW is productizing proven AI solutions for mid-market and smaller customers and expects managed services and recurring revenue to become increasingly meaningful contributors to profit growth over the next several years. Management characterized the current infrastructure cycle as a trigger for broader services demand rather than a substitution away from services.

Key facts

• Services are embedded at every stage of AI adoption (readiness, deployment, integration, optimization and ongoing operations) and CDW expects continuing growth particularly across managed services and recurring revenue
• Services revenue increased 1% in the quarter

Impact estimates