CRM · News · 20260915N

Agentforce Adoption Momentum

Salesforce, Inc. · 2026-09-15 · Importance 45 · Surprise 64

Third-party analysis reported that Agentforce annual recurring revenue was growing more than 240% year over year. The same report cited strong sequential growth in agentic work units and premium bookings, indicating increasing customer usage and monetization of Salesforce’s AI layer. The reported adoption trend positions Salesforce’s enterprise customer base as a distribution channel for expanding AI-related wallet share.