CRM · News · 20260917N

Agentforce Adoption Momentum

Salesforce, Inc. · 2026-09-17 · Importance 45 · Surprise 64 · In source text

Third-party reporting said Agentforce annual recurring revenue increased more than 240% year over year. Constant-currency remaining performance obligation growth accelerated to 14%, indicating strengthening enterprise demand for Salesforce’s subscription and AI offerings. The reported adoption momentum suggests customers are expanding use of Agentforce and related data products despite concerns about AI disrupting traditional software demand.

Key facts

Impact estimates

metricdirectionstageexpectedbasis
revenuepositiveprobable—Salesforce's Agentforce annual recurring revenue (ARR) soared more than 240%.