CRM · News · 20260917N

AI Product Expansion

Salesforce, Inc. · 2026-09-17 · Importance 31 · Surprise 42

Salesforce introduced AIforce at Dreamforce on September 16, 2026, positioning it as a platform that combines enterprise data, applications, AI agents and new interfaces. The initiative expands the company’s Agentforce-centered artificial-intelligence strategy. Salesforce also highlighted a new AI model called Koa and continued collaboration with companies including Anthropic and Nvidia. The announcements support Salesforce’s strategic push to integrate AI across its enterprise software platform.