CRM · 8-K · 20260917PR000210

Customer Dynamics

Salesforce, Inc. · 2026-09-17 · Importance 35 · Surprise 46

Salesforce identifies nine of the ten highest-valued companies in a filtered Forbes Top 50 AI company cohort as building and betting their future on Salesforce. This cohort has adopted approximately five Salesforce clouds per customer, with average cloud count increasing by 1.5 over the last two years. The same customers show 100% Slack adoption and 435% year-over-year growth in average recurring revenue. Salesforce presents these companies as evidence that leading AI businesses are expanding their use of Salesforce across applications, data, and collaboration products.

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