CRM · News · 20261105N
Agentforce Adoption Momentum
Salesforce, Inc. · 2026-11-05 · Importance 38 · Surprise 24
Salesforce’s Agentforce and Data 360 annual recurring revenue was reported to be nearing $4 billion, indicating substantial commercial traction for its AI and data products. The article compared Salesforce with ServiceNow, whose customer renewal rate it reported at 98%, but did not provide a Salesforce renewal rate or year-over-year growth for the ARR figure. It characterized the underlying businesses as robust while discussing their differing growth prospects.