CRM · 10-Q · 2026Q3 · Full report
Fin AI Acquisition
Salesforce, Inc. · 2026-08-27 · Importance 71 · Surprise 60 · In source text
In June 2026, Salesforce agreed to acquire Intercom, Inc. (“Fin”), a customer-agent platform providing autonomous, end-to-end AI service agents, for approximately $3.6 billion in cash. Salesforce expects the acquisition to close in the third quarter of fiscal 2027. The transaction remains subject to customary closing conditions, including required regulatory approvals.
Key facts
- In June 2026, the Company entered into an agreement to acquire Intercom, Inc. (“Fin”) for approximately $3.6 billion in cash, expected to close in the third quarter of the Company’s fiscal year 2027, subject to customary closing conditions including regulatory approvals. source
Impact estimates
| metric | direction | stage | expected | basis |
|---|---|---|---|---|
| cash | negative | probable | -1.6% | In June 2026, the Company entered into an agreement to acquire Intercom, Inc. (“Fin”) for approximately $3.6 billion in cash, expected to… |