CRM · 10-Q · 2026Q3 · Full report

Professional Services Demand

Salesforce, Inc. · 2026-08-27 · Importance 25 · Surprise 32

Professional services and other revenue declined $13 million, or 1 percent, for the first six months of fiscal 2027. Salesforce attributed the decline primarily to lower demand for larger, multi-year transformation engagements. The company said this weaker demand may continue in the near term. Salesforce nevertheless views its professional services organization as supporting adoption of its offerings, larger subscription contracts, and customer success.

Key facts

• The decrease in professional services and other revenues for the three and six months ended July 31, 2026 was primarily due to less demand for larger, multi-year transformation engagements. source