C · News · 20260930N

Tokenized Deposit Competition

CITIGROUP INC · 2026-09-30 · Importance 17 · Surprise 24

CEO Jane Fraser said high-yield fintech companies are competing with traditional banks for customer deposits. She emphasized that responsible AI adoption is needed to preserve customer trust as banks respond to fintech competition. The comments indicate competitive pressure on Citi’s deposit franchise and the importance of digital capabilities in customer retention.

Key facts

• Citigroup CEO Jane Fraser said banks need to responsibly adopt AI to maintain customer trust. source
• Citigroup CEO Jane Fraser discussed the impact of artificial intelligence and high-yield fintech competition on traditional bank deposits during an appearance on Mornings With Fox Business. source