ERIE · Earnings call · 2026Q3T · Full report

Digital Channel Growth

ERIE INDEMNITY CO · 2026-10-29 · Importance 36 · Surprise 42

Erie completed the rollout of its online quoting platform across its footprint by the end of June, after introducing it to Ohio agents in February. Management reported a significant improvement in the quality of leads delivered to agents, with conversions nearly double those of the historical online quoting platform. The platform is intended to streamline prospective customers’ experience and connect them with independent agents more efficiently.

Key facts

• Erie's online quoting platform was introduced to Ohio agents in February 2026, and rollout across Erie's footprint was complete by the end of June 2026.
• Conversions on Erie's new online quoting platform were nearly double those of its historical online quoting platform.