HD · News · 20261015N

Customer Dynamics

HOME DEPOT, INC. · 2026-10-15 · Importance 17 · Surprise 24

Home Depot's sales momentum was supported by higher average customer spending despite lower transaction volumes. Favorable product mix and purchases of higher-value merchandise increased the average ticket. Consumer caution related to housing costs and economic uncertainty continued to pressure larger discretionary remodeling projects.

Key facts

• Home Depot is experiencing higher average customer spending (rising average ticket) that is offsetting a decline in transaction volumes. source