IBM · News · 20261104N

Agentic AI Partnership

INTERNATIONAL BUSINESS MACHINES CORP · 2026-11-04 · Importance 31 · Surprise 42

Adobe said its CX Enterprise Coworker would become available within AI platforms from Anthropic, Databricks, Google, OpenAI and Microsoft, with IBM among the platforms to follow. The planned connector provides an integration point for agent-led customer-experience workflows and existing partner tools. IBM is also named among the global systems integrators leveraging the product to build and scale customized enterprise agentic-AI solutions.

Key facts

• Adobe's CX Enterprise Coworker is planned to become available within IBM's AI platform offerings; AWS, IBM and Snowflake are listed as platforms to follow the initial rollout. source
• IBM is among the global systems integrators leveraging Adobe CX Enterprise Coworker to build and scale customized agentic AI solutions for enterprises. source