ICE · News · 20261104N
Mortgage Servicing Customer Expansion
Intercontinental Exchange, Inc. · 2026-11-04 · Importance 23 · Surprise 24 · In source text
Gateway Mortgage, a division of Gateway First Bank, selected ICE’s MSP mortgage servicing system for its mortgage servicing operations. The implementation also includes ICE Servicing Digital, ICE Business Intelligence, and ICE Customer Service. Gateway cited goals of improving early- and late-stage servicing efficiency, strengthening compliance, and supporting its mortgage business as it scales.
Key facts
- Gateway Mortgage, a division of Gateway First Bank, signed an agreement to implement ICE's MSP mortgage servicing system for its mortgage servicing operations. source
- Gateway selected ICE Servicing Digital, ICE Business Intelligence, and ICE Customer Service alongside the MSP servicing system. source
- Gateway selected ICE's MSP to help improve early- and late-stage servicing efficiency, strengthen compliance, and support customer experience as it scales its mortgage business. source
Impact estimates
| metric | direction | stage | expected | basis |
|---|---|---|---|---|
| revenue | positive | committed | — | Gateway Mortgage, a division of Gateway First Bank, signed an agreement to implement ICE's MSP mortgage servicing system for its mortgage… |