IT · 10-Q · 2026Q3 · Full report

Order Backlog and Book-to-Bill

GARTNER INC · 2026-11-03 · Importance 56 · Surprise 24 · No source text

As of September 30, 2026, Gartner had approximately $6.3 billion of unsatisfied or partially unsatisfied performance obligations under customer contracts longer than one year. It expects to recognize $1.2 billion during the remainder of 2026, $3.4 billion in 2027, and $1.7 billion thereafter. Most of these obligations relate to Insights, primarily stand-ready services under subscription contracts; the disclosed balance excludes contracts with original durations of one year or less.

Key facts

• As of September 30, 2026, unsatisfied or partially unsatisfied performance obligations on customer contracts longer than one year totaled approximately $6.3 billion; Gartner expects to recognize $1.2 billion during the remainder of 2026, $3.4 billion in 2027, and $1.7 billion thereafter, most of it related to Insights. source
• Gartner's Insights contract value was $5.3 billion at September 30, 2026, up 2% year over year excluding foreign-currency impact. source
• Gartner's Consulting backlog was $216.9 million at the end of the third quarter of 2026, compared with $199.3 million in 2025, an increase of $17.6 million. source
• Gartner's backlog increased $17.6 million, or 9%, from September 30, 2025 to September 30, 2026, excluding foreign currency impact. source
• At September 30, 2026, Gartner had $2.576 billion of current deferred revenues and $28.758 million of non-current deferred revenues, for total contract liabilities of $2.605 billion. source
• Gartner's Global Technology Sales contract value increased 2% year over year at September 30, 2026, primarily due to business from new clients. source
• Gartner's Global Business Sales contract value increased 4% year over year, primarily driven by new-client business. source
• Gartner's Global Technology Sales client retention was 85% at September 30, 2026 versus 84% in 2025; wallet retention was 98% in both years. source

Impact estimates