META · News · 20260915N

Enterprise AI Product Expansion

Meta Platforms, Inc. · 2026-09-15 · Importance 31 · Surprise 42

Meta announced that companies will be able to select AI agents to set up and manage WhatsApp Business messaging. The feature targets businesses that use WhatsApp conversations to connect with customers. The initiative expands Meta’s potential commercial and enterprise monetization of WhatsApp through AI-assisted business services.