NOW · News · 20260809N
Cybersecurity Contract Value
ServiceNow, Inc. · 2026-08-09 · Importance 50 · Surprise 24 · In source text
ServiceNow’s security and risk business surpassed $1 billion in annual contract value, indicating substantial customer adoption of its cybersecurity products. The business is described as growing rapidly and has achieved a 98% renewal rate, supporting strong customer retention. The contract-value milestone exceeds the materiality threshold and signals continued demand for ServiceNow’s security and risk offerings.
Key facts
- ServiceNow's security and risk business has surpassed $1 billion in annual contract value. source
- ServiceNow's annual contract value for AI monetization exceeded $1 billion for the first time. source
- ServiceNow's security and risk business has a 98% renewal rate. source
Impact estimates
| metric | direction | stage | expected | basis |
|---|---|---|---|---|
| revenue | positive | committed | — | ServiceNow's security and risk business has surpassed $1 billion in annual contract value. |
| revenue | positive | committed | — | ServiceNow's annual contract value for AI monetization exceeded $1 billion for the first time. |