OTIS · 8-K · 20260915PR036566

Service Profit Mix

Otis Worldwide Corp · 2026-09-15 · Importance 14 · Surprise 24

Under Judy Marks, Otis shifted investment toward its higher-margin, recurring-revenue Service business. The company’s service portfolio grew about 25% to approximately 2.5 million units worldwide. The release describes the strategy as generating industry-leading margins but does not quantify the margin level or change.

Key facts