PAYC · 10-Q · 2026Q2 · Full report

Customer Dynamics

Paycom Software, Inc. · 2026-08-06 · Importance 10 · Surprise 6

Paycom serves a diversified client base across company sizes and industries, with its average client size increasing as the company expands its operations and application portfolio. The company seeks to increase spending by existing clients through additional applications and to drive broad employee usage across its solution. Larger employers, particularly organizations with more than 1,000 employees, represent an opportunity to increase revenue per client with limited incremental cost. Client employee-count changes affect per-employee fees, making demand sensitive to clients’ hiring practices and labor-market conditions.