PAYC · 10-Q · 2026Q3 · Full report

Customer Dynamics

Paycom Software, Inc. · 2026-11-05 · Importance 23 · Surprise 24

Paycom targets organizations with 50 to 10,000 or more employees and serves clients ranging from small businesses to organizations with many thousands of employees. It says its average client size has grown significantly and sees employers with more than 1,000 employees as an opportunity to increase revenue per client with limited incremental cost. Global HCM and payroll services in certain international markets are intended to make the solution more attractive to larger companies with international employees.

Key facts

• Paycom’s target client size is organizations with 50 to 10,000 or more employees, and it identifies organizations with more than 1,000 employees as a substantial opportunity to increase revenue per client with limited incremental cost. source
• Paycom’s client attrition, particularly among smaller clients, partially offset revenue growth from new clients and sales to existing clients in the 2026 periods. source