TMUS · News · 20260817N

Network Service Disruptions

T-Mobile US, Inc. · 2026-08-17 · Importance 25 · Surprise 42

T-Mobile expanded network recovery and customer-support operations across Hawaiʻi after Hurricane Lala moved west across the islands. Network impacts were driven overwhelmingly by widespread commercial power outages, affecting multiple islands. Field crews were deployed across the islands to restore connectivity and support affected customers and emergency officials.

Key facts

• T-Mobile US, Inc. teams are expanding response and recovery efforts across the islands of Hawaiʻi following Hurricane Lala. source
• T-Mobile US, Inc.'s CEO noted T-Mobile's existing partnership with Starlink for satellite connectivity. source