UPS · 10-Q · 2026Q2 · Full report

Distribution Channels

UNITED PARCEL SERVICE INC · 2026-08-05 · Importance 26 · Surprise 24

UPS continued expanding indirect and digital access for SMB customers through its Digital Access Program (DAP). SMBs leveraging DAP generated continued volume growth in the U.S. Domestic Package network despite broader residential, commercial and e-commerce declines. DAP-related expenses increased $53 million in the quarter and $92 million year to date, reflecting program growth. UPS also used USPS as an indirect last-mile channel for a portion of Ground Saver shipments, shifting delivery activity outside its own network.