VZ · News · 20260804N
Network Service Outage
VERIZON COMMUNICATIONS INC · 2026-08-04 · Importance 25 · Surprise 42 · In source text
Verizon wireless customers across the United States reported voice-service problems on August 8, with outages affecting several thousand customers. Verizon acknowledged an issue impacting voice services in some U.S. areas and said engineers were working to resolve it, while a later spokesperson said the network was operating normally. Reports indicated that AT&T, T-Mobile, Boost Mobile, Straight Talk, and Xfinity customers also experienced disruptions, and the cause was not publicly known at the time.
Key facts
- During Washington wildfires, Verizon said it is waiving calling, texting and data charges for customers and that this applies to all consumer and small business customers, including prepaid brands. source
- Verizon deployed a "Verizon Community Disaster Resilience Connectivity Van" to Spokane, Wash., on Aug. 04, 2026. source
Impact estimates
| metric | direction | stage | expected | basis |
|---|---|---|---|---|
| revenue | negative | realized | — | During Washington wildfires, Verizon said it is waiving calling, texting and data charges for customers and that this applies to all… |
| cash | negative | realized | — | During Washington wildfires, Verizon said it is waiving calling, texting and data charges for customers and that this applies to all… |