VZ · News · 20260808N

Network Service Outage

VERIZON COMMUNICATIONS INC · 2026-08-08 · Importance 25 · Surprise 42

Verizon wireless customers across the United States reported voice-service problems on August 8, with outages affecting several thousand customers. Verizon acknowledged an issue impacting voice services in some U.S. areas and said engineers were working to resolve it, while a later spokesperson said the network was operating normally. Reports indicated that AT&T, T-Mobile, Boost Mobile, Straight Talk, and Xfinity customers also experienced disruptions, and the cause was not publicly known at the time.

Key facts

• CNBC reported "Verizon cellphone service was down late Saturday afternoon for several thousand U.S. customers." source
• WRAL reported Verizon acknowledged "an issue impacting voice services for wireless customers in some parts of the U.S." and said engineers are working to resolve it. source
• KALB reported thousands of AT&T, T-Mobile, and Verizon customers experienced service outages primarily around 3 p.m. EST for major carriers and 9 a.m. for AT&T and T-Mobile on Saturday. source
• CNBC relayed Verizon's advice that customers still impacted by the outage should restart their devices. source