VZ · News · 20260826N

Competition and Market Position

VERIZON COMMUNICATIONS INC · 2026-08-26 · Importance 10 · Surprise 6 · In source text

Verizon Business ranked #1 in customer satisfaction for both Large Enterprise and Medium Business customers in the 2026 U.S. Business Internet Satisfaction Study by J.D. Power. The ranking covered performance, reliability, billing, communications, sales representatives, and customer support. Verizon’s 5G Business Internet and Managed Network Services contributed to leading positions across most or all measured factors. The recognition comes as large-enterprise performance and reliability scores declined by 12 points across the industry, reflecting higher connectivity and real-time data demands from AI initiatives.

Key facts

• Verizon pays an annualized dividend of $2.83, yielding 5.6%. source
• Diversify Advisory Services LLC increased its Verizon stake by 2,969.4% in the second quarter to 409,828 shares valued at $17.35 million. source
• Spring Lake held a public meeting over a Verizon 5G settlement that would place antennas on boardwalk pavilions. source
• Verizon terminated its three-year lobbying contract with Cassidy & Associates Inc., effective August 31st. source
• Commerzbank Aktiengesellschaft FI increased its stake in Verizon by 14.7% in the second quarter, bringing its total holding to 1.59 million shares valued at approximately $67.5 million. source
• Verizon Business was ranked #1 in customer satisfaction for both Large Enterprise and Medium Business segments in the JD Power 2026 U.S. Business Internet Satisfaction Study℠. source
• Verizon paid Cassidy & Associates $40,000 for the partial third quarter and the relationship had consistently generated $200,000 annually for the firm. source
• Verizon's offerings including 5G Business Internet and Managed Network Services helped it secure leading positions across most or all measured factors for both business categories in the JD Power study. source

Impact estimates