VZ · Earnings call · 2026Q3T · Full report
Operating Margin Drivers
VERIZON COMMUNICATIONS INC · 2026-10-26 · Importance 49 · Surprise 32 · No source text
Third-quarter adjusted EBITDA was $13.8 billion, up 8% year over year, and adjusted EBITDA margin increased 240 basis points to 40.2%, a company high. Verizon continued its $5 billion operating cost-efficiency program and expected to meet its 2026 goal; lower acquisition and retention costs helped produce the lowest net equipment subsidy in two years. The Frontier integration was on track to generate more than $1 billion in annualized operating-cost synergies by 2028.
Key facts
- Q3 2026 adjusted EBITDA was $13.8 billion, up 8% year over year.
- Q3 2026 adjusted EBITDA margin was 40.2%, up 240 basis points year over year and the highest reported by Verizon.
- Q3 promotional cost of acquisition declined 41% year over year and retention cost declined 30%.
- Verizon's Q3 consumer postpaid phone customer acquisition cost declined 41% year over year.
- Verizon's overall cost of retention declined 30% year over year for the second consecutive quarter.
Impact estimates
| metric | direction | stage | expected | basis |
|---|---|---|---|---|
| operating_income | positive | realized | +3.0% | Q3 2026 adjusted EBITDA was $13.8 billion, up 8% year over year. |