WEC · 10-Q · 2026Q2 · Full report

Digital Utility Technology

WEC ENERGY GROUP, INC. · 2026-08-04 · Importance 23 · Surprise 24

WEC is progressing its advanced metering infrastructure program by replacing aging meter-reading equipment across utility networks and customer properties. The smart-meter system provides two-way communication, reduces manual effort for customer connections, and improves outage management capabilities. Through its multiyear Energy Delivery Program, WEC is also implementing standardized capabilities for customer service, field operations, work management, geographic information systems, and advanced distribution management. The company has moved all utilities to a common digital platform for customer-facing self-service options and is evaluating AI tools to improve operating efficiency.

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