WMT · News · 20261021N
AI-Powered Shopping Experience
Walmart Inc. · 2026-10-21 · Importance 59 · Surprise 82 · In source text
Walmart is expanding its AI-powered shopping assistant, Sparky, to make shopping faster, more personalized and more convenient. The number of customers using Sparky increased 70% year over year in the second quarter of fiscal 2027. Shoppers using the assistant spent 40% more per order than customers who did not use it, indicating potential gains in digital engagement and basket size.
Key facts
- In second-quarter fiscal 2027, the number of customers using Walmart's AI-powered shopping assistant Sparky increased 70% year over year. source
- Shoppers using Walmart's AI-powered shopping assistant Sparky spent 40% more per order than those who did not (second-quarter fiscal 2027). source
Impact estimates
| metric | direction | stage | expected | basis |
|---|---|---|---|---|
| revenue | positive | realized | — | In second-quarter fiscal 2027, the number of customers using Walmart's AI-powered shopping assistant Sparky increased 70% year over year. |
| revenue | positive | realized | — | Shoppers using Walmart's AI-powered shopping assistant Sparky spent 40% more per order than those who did not (second-quarter fiscal 2027). |