IT · 10-Q · 2026Q2 · Full report

Operating Margin Drivers

GARTNER INC · 2026-08-04 · Importance 57 · Surprise 50

Second-quarter operating income increased $51.4 million to $378.5 million, and six-month operating income increased $89.5 million to $694.6 million. Cost of services and product development declined 8% in the quarter and 9% year to date, reducing the expense ratio to 29% from 32% and 31%, respectively. The improvement was driven by Digital Markets divestiture-related reductions and lower personnel expenses, while operating income growth was primarily attributable to lower operating expenses.