V · Earnings call · 2026Q3T · Full report

Customer Wins and Renewals

VISA INC. · 2026-10-27 · Importance null · Surprise 48

Visa expects approximately 25% of its payments volume to be renewed in fiscal 2027, compared with about 20% in fiscal 2026, including renewals with several large clients. Management said newer agreements are broader and deeper, combining consumer payments with value-added services and commercial and money-movement offerings such as Visa Direct. Visa cited cyber capabilities, Pismo's core-banking and issuer-processing services, and advisory work as areas included in expanded client relationships. Management described successful renewals as supporting longer-term client relationships and future growth.

Key facts

• Visa Flex Credentials tripled year-over-year, with new partners including Cash App and Chime.
• Visa renewed its global agreement with WEX for B2B travel and solutions for WEX corporate clients.
• Navy Federal's broader renewal with Visa covers consumer and commercial portfolios and VAS, including DPS, and positions Visa Direct for new domestic money movement use cases over time.
• Visa signed new co-brand agreements and expanded existing relationships, including Marriott in CEMEA, Asia Pacific, Latin America and North America; Air India in Asia Pacific; Copa Airlines in Latin America; and Qatar Airways and Ethiopian Airlines in CEMEA.
• Visa launched debit portfolios for Alaska Airlines and Southwest Airlines in the U.S., in addition to existing credit portfolios with those brands.
• Visa launched its new Visa Infinite card series and signed more than 70 issuers in over 40 countries in Q4, including more than 15 issuers in Latin America.
• Visa expanded its relationship with Adyen from Europe to the U.S. for Adyen's travel clients.
• Wells Fargo enabled Visa Direct for cross-border payroll, accounts payable and disbursement payments.